Eligo is licensed in all states where it does business including Connecticut, the District of Columbia, Illinois, Massachusetts, Maryland, Michigan, New Jersey, New York, Ohio, Pennsylvania and Texas.
Eligo Energy supplies energy at a customized, fixed rate based on how you personally use energy. You can expect reduced, predictable monthly bills — up to 36 months. Our energy plans with completely personalized pricing and payment options are what make us unique from other suppliers. We use advanced analytics to examine your past energy data and offer a price that is custom to how you actually use energy. Don’t pay more than you need to.
It's quick and easy. Simply fill out the online form in seconds or call 888-744-8125 for a free quote. You’ll need a recent utility bill — your account number is needed in order for us to personalize your quote based on your historical usage data and later to make the supply switch. Once you select your plan and sign the agreement, you won’t have to do anything differently than what you do now. No service interruption, just savings.
When you switch to Eligo, you do not receive an extra bill. The Eligo Energy supply charge will be listed on your current utility bill, replacing supply charges previously made by your utility. Your utility will continue to deliver your energy and take care of any emergencies or outages.
You continue to call your utility company. They are responsible for the safe, reliable delivery of gas or electricity, whether you purchase it from the utility or a supplier. If you have a power outage or energy-related emergency, contact your utility company. If you have any questions about your energy supply service or just need more information about the energy process, please call us at 888-744-8125.
Energy suppliers buy electricity and/or gas from distribution centers, arrange for its transmission, and then resell it to consumers or businesses. Energy choice allows consumers in some states to choose their supplier instead of accepting the supply provided by their utility company. Consumers may decide to choose a different supplier based on rates or energy type offered. No matter which supplier is chosen, the energy continues to be delivered by the utility company.
Eligo Energy is an energy supplier sometimes called an Alternative Retail Electric Supplier (ARES) or Energy Service Company (ESCO). We are state licensed to provide electricity and gas supply to residential consumers or commercial businesses. Eligo is different from other suppliers because we use advanced analytics to provide personalized rates to each customer based on how the customer uses energy. It’s easy to switch to Eligo, and our customer care team will guide you along the way.
Call 888-744-8125 if you need help. Operators available Monday through Friday 9-5 CT. You can also email firstname.lastname@example.org and you will receive a prompt response.
No. Once you enroll with us, we will notify your utility about your request to switch. The switch to Eligo will be easy for you.
No. Your energy supply will seamlessly transition to Eligo Energy with no service interruption. In fact, nothing about how your service is delivered will change. Your utility company will continue to deliver energy, service emergencies, and send monthly bills.
In most states, it takes one to two billing cycles for the switch to go into effect.
No. There is nothing new to install, no changes needed.
Energy plans with completely personalized pricing and payment options are what make Eligo Energy unique from other suppliers. You can choose from our more traditional short or long-term plans, up to 36 months, or we have 100% renewable (green) energy options as well.
Yes, we offer both electric and gas supply services in select service areas. To see the products available in your area, visit the Markets we serve page.
We use advanced analytics to review your historical energy usage data and offer a price that makes sense for how you use energy. Utilities typically offer a price based on the average energy use within a neighborhood or area, which isn’t customized to you.
Eligo Energy does not charge additional setup or enrollment fees. There are no hidden fees — only one energy supply charge from us, which will be listed on your utility bill along with the utility delivery charges.
We have personalized payment options to meet your payment needs. Call customer care at 888-744-8125 for more information.
For questions related to the delivery portion of your bill, call your utility company. For questions about the supply portion of the bill, call Eligo Energy at 888-744-8125.
You will receive a notification from Eligo Energy by email or mail about a month before your fixed rate plan agreement expires with information on how to renew. If you want an update on the current status and remaining length of your plan, you can always call customer care at 888-744-8125.
When you sign up for your new plan, you can choose from the options available at that time, but they won’t necessarily be the same as your current plan. Prices can fluctuate depending on factors such as energy usage, the length of your contract and the current energy market rates.
Yes, you will be able to pick from the customized options available to you at that time.
There are three key players within the energy market that work together to power your home: generators, suppliers and utilities. This is how these players work together:
These are all terms that mean consumers have a choice in where their energy comes from. Some states allow you to purchase electricity or gas outside of your utility company. This is called a deregulated market and it gives you the power of choice. Instead of accepting the price and type of energy supplied through your utility company, you can make your own rate choice among suppliers and select green energy.
An area, typically a state, where energy is bought and sold with less restrictions. To encourage energy efficiency and competition (think lower rates for consumers), the government restructures the energy market in its state. By moving the supplier portion of the energy channel outside of the utility companies, consumers gain the ability to access lower rates and more green energy options.
The power grid is where all energy, green or limited, is placed and stored for use once it has been produced. Power grids are broken up into regions. Energy is carried from the regional grid through transmission lines to demand centers where it is bought and sold by suppliers like Eligo Energy. From the demand center, utility companies move energy into your home through distribution power lines.
Kilowatt-hours (kWh) are a measurement for energy use. One kilowatt-hour represents the average amount of energy your home uses each hour. Your monthly kWh usage is measured using a meter connected to your house. Your meter is read by your utility to help calculate your monthly bill.
Green energy, also known as clean energy or renewable energy, is a non-polluting, sustainable form of energy that comes from natural sources — think wind, sunlight, rain. Using these sources, which quickly and naturally replenish, helps reduce your carbon footprint.
Consider the planet’s health. Most utilities supply energy from fossil fuels — think natural gas, oil or coal. Fossil fuels are limited resources that are created over millions of years and continue to disappear with use. Using these resources creates harmful pollutants that impact our environment and contribute to climate change. By using green energy, you are doing your part to keep our planet healthy.
As technological advances have been made, the cost of green energy has gone down over the last several years. When you request your free quote, you can compare the cost of all plan options available to you.